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Frequently Asked Questions

You can start off by filling up & submitting the enquiry form online or write to us at You could upload pictures of the areas of concern & Dr.Sameer will respond within 24 hours with a detailed plan, downtime, stay required, & total costs.

Instant messaging on WhatsApp @ +919833571333 works faster. Our clinical coordinator Sharda will be more than happy to guide you through the rest of the process. You could send us your pictures on WhatsApp too.

You could schedule a Skype consultation with Dr. Sameer at a time mutually convenient. An amount of Rs.3500 (approx.50US$) will have to be deposited through wire transfer prior to the consult.

Some of our patients are more than happy to talk to people considering surgery at CCRS and guiding them in making this big decision. Yes, it is a big leap of faith and a vote of confidence from a fellow traveller always helps. Travellers from New Zealand can reach Marie @ . Patients from the Middle East & Africa can reach Bilkis @

After your virtual consults / exchange of emails with Dr.Sameer we are sure you will come to a positive decision. Once you have decided on the date of surgery, a booking amount of Rs 50,000 (approx.750 US$) would need to be transferred to our account. We shall freeze the dates for you.

In case you decide to post pone the surgery to a later date, the advance is transferable. However, in case you decide to cancel, we shall refund 50% of the amount back to you.

As you are coming down for a medical treatment, a medical visa is mandatory. We can send you a Letter of Invitation for processing the medical visa. You would need to submit the same to the Indian Embassy. We would need the following details :

  • 1) Scanned copy of your passport
  • 2) Address of the Indian Embassy.

We shall revert with a scanned copy of the letter which you can produce at the embassy.

IMPORTANT : The time for processing the medical visa usually takes 5-10 days. please do process your papers accordingly prior to your planned day of arrival.

It is NOT mandatory to get any vaccines prior to flying into India. However, following vaccinations may be needed before travelling to India depending from which country patient is travelling Polio, Hepatatis A, Hepatitis B, Japanese Encephalitis, Typhoid.

You need to get your blood biochemistry along with some radiological investigations done prior to the surgery. If you are on a tight schedule, you could get them done back home and send us scanned copies on email. This could save you a day. Or, we can schedule your tests on arrival here. It usually takes a day to get all the results. The latter option is preferred by most of our patients.

Its always a good to be forthright about all the surgical procedures you have had in the past, as well as your medical history (medications, allergies, addictions etc.). This helps in having a holistic approach with regards to planning the procedures especially with regards to your safety.

In case you have any specific brand preferences or favourite food items, you can carry some ready to eat products / cereals / Biscuits/ crackers / hot chocolate mix etc. that you like and have regularly, as those specific brands may not be available here. Do carry some loose fitting clothes, moisturising creams, sunscreen (when you step out post op) & all the medications you are on. If you have done your tests back home, do carry your original medical reports while travelling down.

All rooms are private, air conditioned, with attached toilet / bathrooms & in patient facilities. We provide hospital clothes, linen, hair dryer, toiletries, tissue boxes, a microwave & fridge for your comfort. Breakfast items like canned juice, tea, coffee, oats, cornflakes, bread, butter, eggs are available at the hospital. Lunch & dinner is ordered from the multi cuisine restaurants in the vicinity of the hospital. WiFi is complimentary. Incase you need any other specific things, we will be more than happy to escort you to the local super market, where you can do your comfort shopping.

Our driver will be waiting at the airport arrival lounge with a placard & your name on it. Do share your contact number with Sharda, our clinical coordinator as she will coordinate your trip back from the airport to the clinic. Usually its a 40 min drive from the Mumbai International airport to Thane, under good traffic conditions. She can help you communicate with the driver better in case you run into a language barrier.

Most of the international flights reach early morning. Depending on what time you reach, get some rest, or a power nap. Dr.Sameer will see you first thing in the morning and you can have a detailed consult expressing your concerns & expectations following the surgery. We usually schedule all the tests on the same day following your arrival & the surgery is scheduled on the next day.

Following your arrival at CCRS and your consult with Dr.Sameer, you will have finally decided on the ticks on your wishlist. We shall give you the final quote which would be all inclusive. You can make the payments in the following ways:

  • 1)Cash is preferable as our forex partner will give you the best possible exchange rate currently available. You could choose to make the payments in USD, AUD, GBP, Euros, Swiss Francs, or Dirhams.
  • 2)We accept all cards VISA, Master & AMEX. They would invite a transaction fee of 2.5% on the amount swiped.
  • 3)You could transfer the money via wire transfer to our account.

Every procedure will have its own downtime. We have a 24×7 in-house facility and therefore encourage our patients to stay with us during the post op period. That way, Dr.Sameer is always around to see you and usually make it a point to see his patients twice a day. Nursing goes a long way in the post op recovery. It helps immensely if you are traveling alone.

We like to ensure that by the time you are ready to leave us, you are truly capable to fly back home without assistance. With this in mind we can always work out a package with a 1-3 week stay at the clinic all inclusive (at the patients request), & everything taken care off. You could also opt to shift out of the clinic to a nearby hotel of your choice as per the package you opt for.